IT Governance Training Booking FAQs

Plan your professional development

Use your IT Governance online account as your personal training dashboard. It covers all your purchases and forthcoming courses, and you can book your next course and plan your personal and professional development in your region – whether that’s the UK, EU or US. Log in to your account to:

  • View forthcoming courses;
  • Add learner details;
  • Change learner or course dates (once per booking);
  • Add special requirements, including dietary preferences for in-venue courses;
  • Access training materials before the course; and
  • Download your certificate of attendance.

Here to help

Click the headings in each section below for more detailed information on every aspect of using your account. Please feel free to request a callback if you need further help.

You can contact our customer services team for account queries.

For information on courses and to plan your professional development, contact our training experts.

Follow the links below to find out more about managing and editing your training course bookings online, how you can download your course materials before attending your course, and how you will receive your exam results and certificate once you have completed your training course.

View the training course terms and conditions here

Booking a training course online

  • What sort of training courses do we offer?
  • Where are our training venues in the UK?
  • How do you book a training course online?
  • How do you book courses by phone?

Managing/editing your training course booking

  • Where can I find my training course booking?
  • How do I add learners?
  • How do I add dietary requirements?
  • How do I change a course date once a training course has been booked?
  • How do I change a learner once a training course has been booked?
  • How do I change a learner and course date together once a training course has been booked?

Training course details and training materials

  • How do I download my course materials?
  • When will I get my course details and training materials if I’m attending a classroom course?
  • How will I get my course details and training materials if I’m doing a self-paced online course, an instructor-led online course or an elearning course?

Self-paced online learning courses, instructor-led online courses and elearning courses

  • How do I access my training course?
  • Do I need a webcam for a self-paced online course?
  • How do I arrange my online exam?

In-house training services

  • Can I get more information about in-house training services?

Exam results and certificates

  • When will I receive my exam results and certificate?
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