Mihaela Scarratt IT Governance +44 (0)333 800 7000 mscarratt@itgovernance.co.uk
Alan Calder IT Governance +44 (0)333 800 7000 acalder@itgovernance.co.uk
01/01/2012
This is article was featured in Retail Bankerin August 2012.
www.itgovernance.co.uk/download/ITG_RetailBanker_290812.pdf