Cyber security in the hospitality and travel industry
Butlin’s, British Airways and Stena have something in common; they have all experienced data breaches. How can you make sure you’re as secure as possible and able to respond to a hacking attempt?
The struggle for companies in this industry is the juxtaposition between needing to be at the cutting edge of new technology adoption and ensuring you store and manage customers’ data appropriately.
From integrating recommendation and review functionality, to reservation apps, live chat, online concierge services, loyalty schemes, Wi-Fi connectivity, voice technology, mobile payments, the additional ‘back office’ elements such as rota management, stock control, point of sale… the list goes on.
It is immediately obvious how technologically and data-led organisations operating in this industry need to be to build success.
Collecting and using data
Although these technologies undoubtedly help to ensure the customer has a good experience and can give businesses vast quantities of data and insight, they also provide cyber criminals with opportunities to hack huge volumes of valuable personal data.
It is therefore essential that you have adopted the relevant practices to reduce the risk of a data breach, and to know that you’re well placed to respond if you are hacked. If you’re not sure where to start, speak to one of our experts today.
Browse our range of cyber security solutions
We have created a special selection of products to help you. If you have any questions, email us and one of the team will get back to you as a priority.
This interactive e-learning course is designed to increase employees’ awareness of the PCI DSS’s requirements, and provide clear and simple explanations of what organisations and individual employees must do to meet the requirements of the Standard.
Find out moreShop all solutions
Create your GDPR-compliant data protection policy in minutes with our easy-to-use and customisable template, developed by our expert GDPR practitioners.
Find out moreShop all solutions
Ideal for non-technical staff in all business functions, these quick and accessible guides give a swift understanding of the perils of poor information and cyber security. Available in e-book and print formats, the guides outline the principles and teach the good habits that are the bedrock of a sound cyber security policy.
Find out moreShop all solutions